Frequently Asked Questions
What is Pets P.S.?
Pets P.S is a platform used to create a mailbox that can be used for giving/receiving/exchanging for your pets.
1. Create a mailbox for each of your pets.
2. Search pets to send/receive/exchange mail with.
3. Receive/Send the mail
4. Post Updates
How much does Pets P.S cost?
It’s FREE to create a mailbox for your pet!
Who uses Pets P.S.?
Any Pet can use Pets P.S., no matter the type.
How do i notify petpals that my pet received the package?
Visit your profile page and under PetPals, you can send a thank you message to anyone who sends mail to your pet.
How do i contact customer service?
You can contact us here or by visiting the “Contact Us” button in the menu bar.
Where can i find mailboxes that I’ve saved?
You can find any mailboxes that you’ve saved under the wishlist tab.
How do i add a coupon/promo code to my account?
You can add any special codes to your account during checkout.
What payment methods are accepted?
Paypal as well as all major card carriers.
How do i make a return?
Contact support here.
Will those who send me mail be able to see my personal information?
Your personal information will never be shared with other users. We send all mail on users behalf.